Industry Rising Stars Mark Exceptional Customer Satisfaction Achievement

EZ Pool & Spa Supply, a cornerstone of the pool and spa industry for over 35 years, proudly announces a significant milestone in its journey of excellence on September 18th, 2024. The company has surpassed 20,000 5-star reviews, a testament to its unwavering commitment to exceptional customer service and high-quality products.

Decades of Excellence

Founded in 1989, EZ Pool & Spa Supply has grown into a trusted name in pool and spa supplies. Over the past three decades, the company has expanded its offerings to include a comprehensive online catalog featuring nearly 20,000 products and parts. This extensive selection ensures that customers can find everything they need for their pool and spa maintenance, all in one place.

Exceptional Customer Service

At the heart of EZ Pool & Spa Supply's success is its dedication to exceptional customer service. The company prides itself on providing knowledgeable and friendly assistance, whether through phone calls, emails, or live web chats. This commitment to customer care is reflected in the glowing reviews and testimonials from satisfied customers.

Free Shipping on Orders Over $99

To further enhance the shopping experience, EZ Pool & Spa Supply offers free shipping on orders over $99. This policy not only provides added value but also underscores the company's commitment to making pool and spa maintenance as convenient and affordable as possible for its customers.

Building a Reputation for Excellence

EZ Pool & Spa Supply's reputation for excellence is built on a foundation of customer satisfaction. The company has consistently received high praise for its products and services, as evidenced by the numerous 5-star reviews. Here are just a few testimonials from satisfied customers:

• "I first called customer service and the representative was extremely helpful. He answered all my questions with knowledge and ease. He was very friendly and made the call a great one. I received my items earlier than expected and I am grateful and appreciative of that. Thank you for great service and quality." - Kimberly (NJ)
• "The lady on the phone was very helpful to explain when they would ship and whether they really had the item that I was looking for. They did and it came in the time expected." - Bren S (TX)
• "We were advised to buy the additional seal kit after placing our order for a new Hayward motor for our pump. The person who advised me what seal kit to buy was very helpful. Because it was a separate order, we were going to be charged shipping. However, [EZ Pool & Spa Supply] took care of refunding the shipping to us. I would have to say that their customer service is great." - Suzanne L (PA)
• "I placed my first order with [EZ Pool & Spa Supply] and had a positive experience. I contacted them by email and they replied promptly. The items I purchased were priced competitively. I will definitely order from them again." - Rich (MA)
• "First time using them and it was a great experience. They followed up every step of the way including an email the day of the expected delivery to make sure the item was delivered. Would definitely use again." - Joseph C (AL)
• "Product arrived as advertised and quickly. Price was very fair. I created an account after I had ordered. Customer service was helpful in adding the order under my new account. A+ service all around." - Hal S (LA)
• "Robotic vacuum cord was difficult to find elsewhere but eztestpools.com had it available and for the best price I could find. Item was easy to install and fixed our issue. Now the vacuum is running better than ever. Easy transaction and quick delivery. Will definitely be back for future pool needs!" - Shannon S (CT)
• "I called customer service and spoke to Andy. He was very helpful and courteous, a 10 out of 10. Andy helped me to find the exact replacement parts for my pool pump assembly. I was quoted by a local pool repair for over $1,400 for parts alone. I was able to save almost $1,000. I will definitely recommend to anyone needing replacement pool pump, seals, etc. Thanks for your professional support and service!!!" - Doyle C (AR)

Grateful for Loyal Customers

EZ Pool & Spa Supply and its employees are deeply grateful for the loyal customers who have supported them over the years. The company recognizes that its success is built on the trust and satisfaction of its customers. "We are incredibly thankful for the continued support and positive feedback from our customers," said Anthony LaMonica, the company's Director of Ecommerce. "Their loyalty and satisfaction are the driving forces behind our commitment to excellence."

Order with Confidence

Their offerings include a wide array of pool equipment such as pumps, filters, heaters, and cleaners from top brands in the industry. Customers can find everything from essential chemicals and water testing kits to luxurious accessories like pool lighting and water features. The company also specializes in hard-to-find replacement parts, ensuring that pool owners can maintain and repair their equipment with ease. Whether it's for residential pools, commercial facilities, or spas, EZ Pool & Spa Supply's comprehensive inventory covers all aspects of pool and spa maintenance, repair, and enhancement, making it a one-stop shop for pool enthusiasts and professionals alike.

Customers can order chemicals, parts, accessories, equipment, and other pool supplies with confidence from EZ Pool & Spa Supply. The company's comprehensive online catalog and exceptional customer service ensure a seamless shopping experience. Visit EZ Pool & Spa Supply to explore their extensive range of products and take advantage of free shipping on orders over $99.

In conclusion, EZ Pool & Spa Supply's milestone of 20,000 5-star reviews is a testament to its dedication to customer satisfaction and quality service. With over 35 years in the business, a vast product catalog, and a commitment to excellence, EZ Pool & Spa Supply continues to be a trusted name in the pool and spa industry.